e-TicketsBoxOffice

Know how delivery works

The delivery method appears on each ticket listing and again on the first page of checkout.

Available delivery methods

Different listings for the same event may offer different methods.

Email delivery
Mobile e-tickets
Print at home
Shipping
Will Call pickup

When are tickets delivered?

All purchases are automatically reviewed for potential fraud. To help prevent unauthorized transactions, delivery may be delayed until the day before the event.

You may receive a mobile message asking the cardholder to verify the email address associated with the purchase.

Purchases are monitored so patrons receive their tickets in time for the event.

Buying at the last minute?

Check the cardholder name

The name on the order should match the payment card.

Use matching contact details

Your address, email, and phone number should also match the card details.

Respond to verification messages

Watch for a mobile message asking you to confirm the email address associated with the purchase. Mismatched details can lead to cancellation and non-delivery.

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